Services
SERVICES
ITCT will assist you to achieve your goals and expand your IT operations.
We offer a wide range of solutions for companies to help improve their businesses
SOFTWARE SOLUTIONS
Tailored software solutions based on customer needs, ITCT performs a personalised case assessment to provide recommendation on the best approach to address the specific issue/need thinking of the future, meaning adaptable and scalable solutions to new customer requirements or issues
Information security solutions
Cyber Security Risk Management Strategy & Program Design: Design and implement a program aligned to with an existing enterprise risk management framework.
Cyber Security Risk Assessment & Security Testing: Penetration test. Assess risks and identify vulnerabilities to digital assets to evaluate their potential impact and damage, prioritising risks against the costs of protection
Cyber Security Awareness, Training & Education – Customised cyber education and awareness programs for Boards, management and staff. This includes the development and delivery of both classroom style and e-learning online programs
Integration services
Based on the customer needs we are capable of creating highly available and outperforming integrations using different technologies to fulfill business cases, even if they require real time data analysis.
AUTOMATION SERVICES
Automation is a key factor on cost reduction.
You do not need to buy something new, we analyze your current CRM solution and we work together to develop a plug-in tailored to your needs and budget.
Increase contact with your customers either via SMS or phone call to avoid missing communication with them.
Accurately measure when your system contacts clients and their response.
Keep in the loop to your customers for any appointment or remainder that you book for them.
The information of your customers is secure and it won’t be exposed outside of your CRM.
Managed IT services
Our professional experience managing, supporting and improving IT Services has been based on automation (Bots, alerts, run books), providing high SLA standards to keep your services with high uptime.
Consulting
Consulting, Using our wide experience and knowledge on IT matters we are able to provide top level consulting services to fit your needs covering multiple aspects
Product and service training
Our Product Training will help to identify learning objectives and develop a training plan after the solution has been implemented for all required staff